Tuesday, March 6, 2012

Review: Windows 8 Consumer Preview


Windows 8 Customer Preview
START ME UP: The Windows 8 Customer Preview may look like a child's mad adventures with a box of Crayola, its performance certainly delivers the goods.

After a week's use, here's my verdict.REVIEW: Microsoft may have had considerable success with Windows 7, but now the wheels have turned and Windows 8 is nearly upon us.
In keeping with previous OS launches, Microsoft have launched a freely downloadable beta of Windows 8, labelled The Windows 8 Consumer Preview Edition which is intended to allow users to get an early taste for Microsoft's latest operating system, and to report any usability issues and/or bugs back to Microsoft ahead of an official launch.
LOOK AND FEEL
Even though my initial impressions was that the Windows 8 user interface had been designed by a five-year-old with 5 minutes to spare and a box of Crayola's, after a week's use, I was hooked. Whilst I had to spend time un-learning the multitude of habits picked up over successive Windows iterations, Windows 8 felt fresh, and above all, zippy.
The Windows 8 home screen consists of a set of blocky coloured tiles that represent applications including email, messaging, web browser, and photos. These tiles are 'live' in that they'll provide an at a glance update for any system or application notifications. Touching (or clicking) a tile opens the application it represents.
If you're the proud owner of a Windows Phone 7 device, Windows 8 should be instantly familiar owing to the Metro interface's smartphone heritage. This said, for those wanting to use existing Windows applications, there is still traditional windows accessible via the home screen which looks very Windows 7-like, but has no Start menu.
Another noticeable difference was that Metro applications have an almost zen-like minimalist feel that fills the entire screen. I found interacting with these a tad confusing, but this was merely due to my inherited windows bias as the controls and menus I'd long been used to were absent, and using 'charms' (Windows 8 speak for context-sensitive menus that pop-up from the bottom of the screen) took some getting used to.
After a week with Windows 8, perhaps the biggest question in my mind is how well will it be received by the chequebook carrying public? Where all previous versions of Windows represented a refinement of the preceding system, Microsoft have embarked on what can only be called a radical re-design. People can be finicky, and more importantly still, resistant to change. Hopefully they'll choose to stay with Windows 8 because doing so will reward persistence.
PERFORMANCE
Like any sceptic, I had to confess to being somewhat cynical. If history has taught me anything about new operating systems, it is this: New screen candy means more processes, and yet more bloat which in turn ties up system resources. In short I wasn't expecting Windows 8 to break any speed records, even though I had installed it on a fairly beefy PC.
Microsoft has talked up Windows 8 as having even better performance than Windows 7, and whilst I was dubious of this, at the end of the day, Windows 8 consumer edition delivered the goods by being both responsive and booting up at a breakneck speed, even though it was a beta and still rough around the edges.
Windows 8 is built from the ground up to be touch friendly and although I was not able to access any of its touch capabilities, it was readily apparent that its touch-based functionality has the potential to shine when run on the right hardware. Gestures such as pinch to zoom or copy and paste exist, and swiping from the right edge of the screen (or in my case pressing Win + C) saw the charms bar materialize, which bought a wealth of other options to bear along similar lines to right clicking under previous iterations of Windows.FEATURES
Like Windows 7, there are several nifty tricks for apps sharing on screen real estate. Application windows can be docked to the left or right side of the screen, which is a boon for drag and drop file copying and a seriously useful feature should you want to keep an eye on email whilst playing a game or other tasks.
One of the standout features of Windows 8 is The Windows Store which closely resembles the Windows 8 home screen, in that it also has live tiles which correspond to different categories and featured apps. More detailed lists of available apps are available for drilling down to find that particular app. The store felt a little sparse, but as Windows 8 has yet to officially launch, this wasn't a big surprise. The Windows 8 app store also sports a try before you buy feature should you want to check out an app before pulling out a credit card.
With the cloud being the tech buzzword of the moment, it is unsurprisingly a big part of Windows 8. Data from address books, photos and even Windows 8 user preferences, are synced up to the cloud, accessible via a Microsoft Live account. This handily means that data should in theory be available on any Windows 8 powered hardware and even possibly Windows 7.5 smartphones or even the Xbox360 depending on future dashboard upgrades. Windows 8 users can also sync settings from one Windows 8 PC to another, which could see new PC purchases become considerably more pain free in the near future.

Tuesday, January 17, 2012

Geek Squad Insider Speaks Out



A common refrain we hear from the former and current Geek Squad employees we've been talking to is that Geek Squad used to be awesome. Robert Stephens built up an award-winning company with a reputation for being the best in the business. Then he sold it to Best Buy and they turned it to garbage.
One of these former Geek Squad employee shares his thoughts on their data recovery, outsourcing, upsell, and hiring of salesmen over techs policies, inside...
(Photo: bossco)


Geek Squad is a good company to work for. They have a nice ideology and cult-like attitude. However from my experiences working for GS, I have found that a majority of their Agents are rather ignorant about real tech work. Most of them only know how to run GeekSquad's MRI CD and Customizer. Hardly any of them even use ESD (electrostatic discharge) equipment. And don't believe the BS they tell you when they say "Our floor is specially treated for ESD". That would only matter if you are wearing heel straps, which they don't. Their prices are far overpriced. In some cased they charge double what their competitors charge. There are some very competent Agents, but most of them are from the pre-BBY buyout.
    "Quality - We have an entire quality team whose responsibility is to ensure that our Agents have properly repaired the customers unit."
Was put into place after NUMEROUS complaints from Precincts and customers from the poor quality.
FACTS
1. Data Recovery is not a big deal. They hook it up to any random desktop, run a recovery program (license costs about 1k a year), and click recover.
2. They outsource some of the repairs via a remote access application (AKA AJU or Agent Johnny Utah). These people are in countries that have no similar privacy laws that are in the US. So in other words, your computer with your saved bank passwords, government contacts, ETC; are being accessed by "Bob" in India, Pakistan, and various other countries around the world.
3. An Agent's RPT or Revenue Per Transaction is around $250.00. Which means if you are spending less than that, their goal is to get you to spend more.
4. Geek Squad hires people based on their Salesmen and Customer Service skills before they hire on their Technical Prowess. They would rather Train a salesman to be a tech than train a tech to be a salesman.
Based on what's been said here and previously, you might be better off taking your computer elsewhere for repairs. Unless you like the idea of a guy who used to work at Taco Bell fondling your laptop. Now we're sure there's some competent and even talented and enthusiastic folks doing repairs for Geek Squad, but there's enough of them that aren't to raise concerns for consumers. — BEN POPKEN

Thursday, December 8, 2011

Hey we are giving away an iPad2 and we need your help!

Help us to get 500 followers on Twitter and 500 Likes on Facebook and you could win an iPad2! We will be giving away an iPad2 for every increment of 500 up to 5,000. With the 5,000 we will be giving a MacBook Pro i7!

http://onlywire.com/r/61212594

Tuesday, December 6, 2011

Franchise Opportunities!


FRANCHISE INVESTMENT

More than 9 million computers in the United States will need replacing or upgrading within the next few years. As consumers and businesses rely more on technology, outsourcing of computer specialists will continue to grow.
If you have the motivation and desire to make a difference in your life and to have a business of your own, consider joining My Discount Tech, LLC. It is a significant opportunity for the discriminating business owner or investor.
The computer service industry has grown in size over the last five years. Increases and developments in computer technology has caused the average user to rely on computer professionals to handle their computing repair & consulting needs. In the United States, the market for computer repair services is immense. Last year $300 billion dollars were spent nationwide on computer & computer related services. Approximately 55% of this revenue was generated specifically from the management of computer systems, network installation & consulting. The primary attractive element to this market is that the demand for computer & networking services is insulated from the general economy.

The average quarterly gross income for part-time franchisees is $64,000!

FRANCHISE COSTS

Initial Franchise Fee $9,000

We have designed and guarantee the My Discount Tech, LLC. franchise to be the most affordable, simplest and the most complete in the computer service industry.
Our franchise package is currently $9,000 paid in full, the commitment length is 3 years. There are absolutely no additional fee's for startup advertising/marketing, NO other franchise offers such a thing! Some highlights of your investment are:

EXPERIENCE NECESSARY

  • Are you already running a local computer company?
  • Or do you have a talent for servicing customers and repairing computers?
  • Do you have the desire to be your own boss but are not sure how?
  • Do you have a commitment to excellence?
  • Are you a computer tech for someone else or a big company? Well keep the profits for yourself!
FRANCHISE ADVANTAGES

It never feels like work!

If you do something you love it never it feels like work. We take the hard to love bits of business ownership and take care of them for you, so you can concentrate on what you love, managing your customers and fixing their problems.
Our franchise package is currently $9,000 paid in full, the commitment length is 3 years. There are absolutely no additional fee's for startup advertising/marketing, NO other franchise offers such a thing! Some highlights of your investment are:

FLEXIBILE AND PROFITABLE

  • Home Based/Low Overhead
  • You are the owner of your business!
  • You make as much as you want. The potential is unlimited!
  • We provide the marketing and start-up collateral at NO additional charge to you!
  • Your franchise is protected from other My Discount Tech, LLC., Franchises.
  • Paid weekly and the royalty is managed by us.
FRANCHISE FREEBIES

We bring customers to you.

Our principals have a combined 50+ years of consumer and business to business marketing experience. Our exclusive My Discount Tech, LLC. Marketing Plan has been developed and time-tested over the last 10 years. This plan has been proven to be successful in hundreds of markets throughout the United States. Franchise owners also have the freedom to develop their own customized marketing and promotional materials for their franchise(s) and use them freely, upon approval from the Corporate Advertising Department.
Initial FREE Startup Kit with over $2,500 invested by corporate into any new franchise at no cost to the franchisee

YOU GET THESE FREE

  • 1,000 Full Color Double Sided Business Cards
  • 2,500 Full Color Double Sided Fliers
  • 250 NCR Receipts
  • 250 NCR Contracts
  • 3 My Discount Tech Shirts
  • 1 Vehicle Rear Window Banner
  • Licensing for your own Collaboration Suite
  • World Class Marketing Assistance